FAQs
Frequently Asked Questions
1. What is O.A.S.I.S.?
O.A.S.I.S. is a purpose-driven store inspired by the ocean and adventure. We offer products like t-shirts, pirate flags, and beach towels while donating 10% of profits to ocean conservation efforts.
2. Where do you ship to?
We ship worldwide! All orders include customs and duties taxes, so there are no hidden fees.
3. How long does shipping take?
Shipping times vary by location but generally range between 3–7 business days.
4. What’s your return policy?
We offer a 7-day hassle-free return policy. If you’re not satisfied with your purchase, contact us at jasonbkarns@gmail.com within 7 days to initiate a return.
5. How can I track my order?
Once your order ships, you’ll receive a tracking number via email. Use it to monitor your package’s journey.
6. Do you offer discounts or promotions?
Yes! Subscribe to our newsletter to receive exclusive discounts, special offers, and updates on new products.
7. What is Jolly Roger’s Revenge?
Jolly Roger’s Revenge is one of our flagship collections inspired by pirate adventures. It features iconic flags, black t-shirts, and other bold essentials.
8. What is Sandy Toes Life?
Sandy Toes Life celebrates the beach lifestyle with products like cozy towels and beach-inspired apparel.
9. How does O.A.S.I.S. support ocean preservation?
We donate 10% of our profits to organizations dedicated to protecting marine life, reefs, and waterways.
10. How do I contact customer service?
You can email us at jasonbkarns@gmail.com, or reach out through our social media platforms for quick assistance.